Sensic support

How can we help?

Find a quick answer or tell us what you need. Our team is here for product advice, order questions and technical support.

Usually replies within 1 business day

Microphone compatibility Check which Sensic boom arm fits your microphone Orders & delivery Shipping updates, delivery questions and returns Installation guides Manuals, setup videos and product-specific help

Frequently asked questions

Where can I find my tracking information?

As soon as your order ships, we email you a tracking link. If the link has not updated for two business days, send us your order number and we will check it for you.

Which boom arm fits my microphone?

Use our microphone compatibility guide to compare your microphone with the SA-30, SA-30 LP, SA-20 and SA-10.

Where can I find my product manual?

Visit the instruction guides for manuals, installation steps and videos for each Sensic product.

What warranty does my Sensic product have?

Warranty coverage depends on the product and purchase. You can review the full terms on our warranty policy page. Include your order number when you contact us about a claim.

How do I request a return or refund?

Read our refund policy, then send us your order number and the reason for your return. We will reply with the next steps.

I need an adapter or replacement part. What should I send?

Tell us which Sensic product you own and include a clear photo of the connection or part. For microphone adapters, also include the exact microphone model.